PRIVACY, NON-DISCRIMINATION & LIMITED ENGLISH PROFICIENCY STATEMENTS

INSURANCE RISK MANAGEMENT SERVICES

 

The following statements are made in accordance with the Privacy Act of 1974 (5 U.S.C. 552a): The Risk Management Agency (RMA) is authorized by the Federal Crop Insurance Act (7 U.S.C. 1501-1524) or other Acts, and the regulations promulgated thereunder, to solicit the information requested on documents established by RMA or by approved insurance providers (AIPs) that have been approved by the Federal Crop Insurance Corporation (FCIC) to deliver Federal crop insurance. The information is necessary for AIPs and RMA to operate the Federal crop insurance program, determine program eligibility, conduct statistical analysis, and ensure program integrity. Information provided herein may be furnished to other Federal, State, or local agencies, as required or permitted by law, law enforcement agencies, courts or adjudicative bodies, foreign agencies, magistrate, administrative tribunal, AIPs contractors and cooperators, Comprehensive Information Management System (CIMS), congressional offices, or entities under contract with RMA. For insurance agents, certain information may also be disclosed to the public to assist interested individuals in locating agents in a particular area. Disclosure of the information requested is voluntary. However, failure to correctly report the requested information may result in the rejection of this document by the AIP or RMA in accordance with the Standard Reinsurance Agreement between the AIP and FCIC, Federal regulations, or RMA-approved procedures and the denial of program eligibility or benefits derived therefrom. Also, failure to provide true and correct information may result in civil suit or criminal prosecution and the assessment of penalties or pursuit of other remedies.



PRIVACY POLICY

We value your relationship with us, and know that respect of your privacy is a foundation of that relationship.  As a commitment to this foundation, we do not disclose any non-public information you share with us unless the disclosure is necessary to conduct business.  Furthermore, we strive to safeguard this information in order to protect your right to privacy and we will continue to review our policies and practices and maintain the security and confidentiality of your non-public information.

TYPES OF INFORMATION WE COLLECT

We collect only the information necessary to consistently deliver responsive, high quality service and to fulfill legal and regulatory requirements.  The sources and types of information collected may include demographic, payroll, banking data, Social Security numbers or other identification, email addresses as well as any other additional information to process transactions, respond to inquiries, and fulfill administrative services requirements.

PARTIES TO WHOM WE DISCLOSE INFORMATION

Access to client and customer information is strictly limited.  We do not disclose any non-public information obtained in the course of our relationship unless required or permitted by law, or if necessary to fulfill our contracted administrative services.  Permitted disclosures include, for instance, providing information to our employees who need to know the information in order to perform administrative services, and in limited situations, to unrelated third parties as permitted or required by law, for example, to protect against fraud, to protect the confidentiality or security of our business records, or to comply with applicable legal requirements.  In all such situations, we stress the confidential nature of the information being shared.  Information will not be distributed or shared for marketing purposes or for any other purpose outside the scope of our business requirements.

PROTECTING THE CONFIDENTIALITY AND SECURITY OF PARTICIPANT INFORMATION

We retain records relating to the services we provide so that we are better able to assist you.  In order to guard the information, we maintain physical, electronic, and procedural safeguards to help protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.


NON-DISCRIMINATION STATEMENT


In accordance with Federal law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating on the basis of race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).

TO FILE A PROGRAM COMPLAINT

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter by mail to the U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

PERSONS WITH DISABILITIES

Individuals who are deaf, hard of hearing or have speech disabilities and with to file either an EEO or program complaint please contact the USDA through the Federal Relay Service at (800) 877-8339 or (800) 845-6136 (in Spanish).

Persons with disabilities, who wish to file a program complaint, please see information above on how to contact the Department by mail directly or by email.  If you require alternative means of communication for program information (e.g., Braille, large print, audiotape, etc.) please contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD).

USDA is an equal opportunity provider, employer, and lender. Alness Insurance Services LLC is an equal opportunity provider and employer.


LIMITED ENGLISH PROFICIENCY STATEMENT


Individuals who do not speak English as their primary language and who have a limited ability to read, speak, write or understand English can be Limited-English Proficient (LEP) .  If a LEP individual has a language assistance request, please contact Carol Alness at carol@alnessinsservices.com.